What happend to my item/page/post?

If you recently received a takedown notification or request to remove online content, be it a page, specific item, or social media post, we’d like to tell you why

Receiving a notice or takedown request to remove specific online content, it often raises questions or concerns. We understand that and are here to explain why.

At BrandShield, we are committed to protecting our clients, their brand, their products, and their intellectual property, by enforcing the highest level of security. It’s important to understand that IPR enforcement is exceedingly more than mere counterfeits or infringement on our clients’ trademarks, copyrights, and patents.

Read below to find out more about why your online content may have been removed.
Should you wish to appeal your content takedown, rest assured that BrandShield is here to help. If you feel that this action was unjust, or that the brand owner removed your content or listing in error, please send a detailed email to: takedowncomplaints@brandshield.com

Optional Takedown Reasons:

  • Counterfeit, Forgery, or Copy 
  • Trademark Infringement
  • Copyright Infringement 
  • Patent Infringement
  • Policy Violation

Why is BrandShield obligated to report your online content?

At BrandShield, the core of our business is to unequivocally protect our clients’ online content, and therefore, we are obligated to report on all content or IP-related infringements. In this instance, we presume that your online listing, content, or social media post was verified by a BrandShield client and deemed the source of one or possibly more of the IP infringements noted below.

Counterfeit, Forgery, or Copy 

A specific listed product designated to imitate or falsify an actual recognized brand. This product is often displayed or promoted with a trademarked logo and/or design without the authorized permission of the original brand owner. These counterfeit products are for the sole purpose of deceiving the customer and prompting them to make a purchase. 

Trademark Infringement

Unauthorized use of a trademark that may include a highly visible, distinguishable, or recognizable word, graphic symbol or design associated with the trademarked brand. Trademark infringement refers to the promotion of products that use genuine brand wording and/or design in a manner that may deceive or confuse the customer as to the original source of the product.

Copyright Infringement 

Any instance where an original copyrighted product and/or service is reproduced, distributed or publicly displayed with the intent to promote, sell, or exploit it, without the expressed permission of the copyright owner. 

Patent Infringement

Violation of the recognized and licensed rights of a patent holder, as granted by a government entity for the original creation of a product and/or service. Patent infringement refers to the promotion or exploitation of this product/service without the patent owner’s authorization in accordance with government regulations. 

Policy Violation

Several online platforms have stringent policies whereby they prohibit the promotion and sale of specific products and/or services. These can include potentially hazardous materials that may impede public safety, regulated prescription drugs and medical devices, or any other products/services that are not compliant with government standards (e.g. U.S. Food & Drug Administration).